Fri. Dec 2nd, 2022

Are you getting Connection Failed Puget-Altus error in Modern Warfare 2 or Warzone 2? And while many already enjoy the game, many still can’t. This is mainly due to various errors and bugs. Here’s what we know about the Puget-Altus error that comes with the “unable to access online services” message.

Connection Error Puget-Altus Warzone 2 PS5 Error (Image via u/JJV97)

Connection error Puget-Altus Warzone 2 and MW2 error

If you were hoping to play Warzone 2 or MW2 today, you might be disappointed when you find yourself unable to do so due to a Puget-Altus bug. This error causes Modern Warfare 2 to fail to connect because it “cannot access online services”. First, you should know that you are not the only one with this problem at the moment. There are numerous reports of players getting stuck with the same issue. Secondly, it most likely has nothing to do with you.

So, is there a way to fix the “Puget Altus connection failed” error in Modern Warfare 2 and Warzone 2? While there is no 100% proven working solution, there are a few steps you can try. Players experiencing a similar issue claim that some of these steps helped resolve the issue:

  • Turn your router/modem off and on again. Unplug it, leave it for about 5 minutes, then plug it back in.
  • Turn your console off and on again. Turn off your console, unplug it, and leave it for about two minutes before turning it back on.
  • Try completely uninstalling and reinstalling the Modern Warfare 2 client on your console.

We hope one of these methods will help resolve your Puget Altus connection error issue in MW2 and Warzone 2. If the problem persists even after all these steps, try contacting Activision Support and explaining your issue. If we find any other solutions, we will be sure to update our guide.