Blizzard acknowledged the long lines players faced trying to play this weekend Diablo 4 beta version.
The beta, which is open this weekend to pre-order players and next weekend to everyone, has seen a queue of several hours from some players.
Players also reported that once they were able to get into the game, crashes and the inability to connect with friends to play together hampered the experience.
Diablo IV | Intro video in the game
Diablo’s community manager has now acknowledged this and thanked players for their patience.
In a post to Blizzard forums, Adam Fletcher wrote: “The team is working on some issues behind the scenes that are affecting players and causing them to disconnect from the servers. We are currently monitoring the number of players coming into the game until the disconnection issue is fully fixed.”
He continued: “We are actively working on these issues this weekend. As soon as these problems are solved, we will be able to increase the flow of players and the time in the queue will be reduced significantly.”
Fletcher later provided a list of issues that Blizzard is currently monitoring and hopes to address in the near future, including:
- Players are sometimes unable to join a party with other players during gameplay.
- Players kicked out of the game receive a message that their party does not exist.
- During the transition between zones with players, rubber bands appear.
- High RAM and GPU usage on selected hardware.
The Diablo 4 beta runs from March 17th to March 19th for players who pre-ordered the game. Those who haven’t will have the opportunity to try the beta version from March 24th to March 26th.
The beta has no time limit and players can progress up to level 25, including almost all of the early game action.
Rod Ferguson, General Manager of Blizzard’s Diablo franchise, recently tweeted that the game is not planned for Xbox Game Passas Microsoftproposed acquisition Activision Blizzard thunders on.